Freestanding Electric Appliance Call Out Charge:
Washing Machine, Tumble Dryer
Fixed Fee £66.00 including VAT PLUS parts
Washer Dryer, Dishwasher, Electric Cooker
Fixed Fee £72.00 including VAT PLUS parts.
Range Cookers
£78.00 including VAT PLUS parts.
Built-In Electric Appliance Call Out Charge:
Built-in single oven, electric ceramic hob (not induction)
Fixed fee £66.00 including VAT PLUS parts.
Built-in washing machine, Built-in tumble dryer, Built-in double oven, Induction Hobs.
Fixed Fee £72.00 including VAT PLUS parts.
Built-in dishwashers
Fixed Fee £78.00 including VAT PLUS parts.
The above service fees include labour for your appliance repair even if a second visit (should we need to order parts and book a return visit) is required. Some manufacturers and types of repair may incur an increased labour charge, but this will be notified before a visit is confirmed.
Labour Charges Example:
Mrs Smith`s freestanding electric cooker stopped heating, she phoned Castle Electrics for a repair quote.
She was told it would be £72.00 including VAT plus the part and was likely to be the heating element, a visit was arranged. Our engineer arrived on the arranged am appointment and diagnosed a faulty element, a new element was fitted, and the repair completed on the first visit.
Mrs Smith paid £72.00 plus the cost of the element.
Mr Jones Built-in dishwasher had broken down so he called Castle Electrics and booked a service visit.
The engineer arrived on the arranged PM appointment and found a fruit seed in the pump stopping it draining, after stripping the appliance down he removed the seed, re-assemble the appliance and it was now back in working order.
Mr Jones paid the £78.00 fixed labour fee.